Connect User Guide for Speakers

How to log into Interprefy Connect on your computer and navigate the platform as a speaker

Before you begin

  • Internet connection - Recommended bandwidth of 4mbps up/down or higher. Ethernet connection is recommended.
  • Recommended browser - Latest version of Google Chrome or Microsoft Edge
  • Ensure optimal sound quality - Interpreters need high-quality audio input to interpret your message without skipping a beat. Choose a quiet environment without background noise and use a quality plugged-in microphone or headset.

    How to log in

    • Open your internet browser, enter the Interprefy link you’ve been provided, and click "to my session" to confirm.
    • Alternatively, visit https://interpret.world, enter your provided event token and click "to my session" to confirm.

    connect pro login 1-gif

    If two-factor authentication is activated for your event

    • Enter your registered email address or mobile phone number (format: +41 79 1234567) to receive a verification code:

    2factor-authentication

    • Enter the verification code that you have received either via email or text message (SMS) and click "submit":

    2fa verification

    If the pre-call test is activated

    If activated for your meeting, you will next be prompted to set and test your audio and video settings on a pre-call test page.

    Precall test boarder

    1. Camera - Select your webcam from the drop-down menu. Turn your camera on/off using the slider.
    2. Microphone - Select your microphone from the drop-down menu. Turn your mic on/off using the slider.
    3. Audio - Select your audio output device.
    4. Play sound - Click to test if you can hear the sound through the selected audio device.
    5. Start test - Click to record a short sample of your audio and video, test if your internet bandwidth can support audio and video streaming and check your browser compatibility.
    6. Test again - If you wish to record a new sample and test your audio, video, browser and internet connection again.
    7. Next - Click to move on to Language selection.
    8. Audio - Use the drop-down menu to select preferred language you want to listen.
    9. Join - Click to enter the meeting.

    For more details on testing your microphone and camera in preparation for the upcoming session, click here.

    Browser pop-up

    As first-time user, you will need to allow your browser to access your microphone and camera for the session, by clicking "allow" in the browser pop-up.

    Call settings

    After successful login, a pop-up window will ask you to adjust your call settings for the meeting.

    1. Choose your audio interpreting language
    2. Select your audio device
    3. Select your video device
    4. Click "save" to join the meeting.

    call settings

    Platform Features Overview

    In default view:

    connect default features

    1. Select your preferred language - Or select „none“ to hear the floor language
    2. Volume – Adjust audio volume
    3. Mic - Turn on/off the microphone
    4. Webcam - Turn on/off the webcam
    5. Screen sharing - Share the entire screen, application window, or browser tab
    6. Event chat - Use, if available, to address all event participants
    7. Full-screen mode - Enter/exit full-screen mode
    8. Technical Support chat - Report technical issues to Remote Support directly
    9. Private chat - Send a private message to individual participants
    10. Restart All Lines - Refresh your connection, when experiencing audio/video issues (will disconnect and reconnect within approx. 2 seconds)
    11. Settings – Change audio and video settings. Click on the pencil icon next to your name to change it.
    12. Log out – Disconnect from the meeting

    In full-screen view:

    Technical support

    If you require any technical support during the meeting, click on the support chat icon (8) to send a direct message to the technical support team: