Connect User Guide for Speakers

How to log into Interprefy Connect on your computer and navigate the platform as a speaker

Before you begin

  • Internet connection - Recommended bandwidth of 4mbps up/down or higher. Ethernet connection is recommended.
  • Recommended browser - Latest version of Google Chrome, Firefox or Edge
  • Ensure optimal sound quality - Interpreters need high-quality audio input to interpret your message without skipping a beat. Choose a quiet environment without background noise and use a quality plugged-in microphone or headset.

    How to log in

    • Open your internet browser, enter the Interprefy link you’ve been provided, and click "to my session" to confirm.
    • Alternatively, visit, enter your provided event token and click "to my session" to confirm.

    connect pro login 1-gif

    If two-factor authentication is activated for your event

    • Enter your registered email address or mobile phone number (format: +41 79 1234567) to receive a verification code:


    • Enter the verification code that you have received either via email or text message (SMS) and click "submit":

    2fa verification

    If the pre-call test is activated

    If activated for your meeting, you will next be prompted to set and test your audio and video settings on a pre-call test page.

    speaker precall test

    1. Language - Select your preferred interpretation language. To hear the floor language, select "none".
    2. Camera on - Select your webcam, turn on/off the camera and choose to blur your background
    3. Microphone on - Select and test your headset or microphone. Turn mic on/off.
    4. Record voice - Press button to record your voice and test your sound quality. You can do this as many times as you wish until you are happy with the result.
    5. Audio on - Select your audio output device. Click "play sound" to test the correct audio output.
    6. Connection test - Test if your internet bandwidth can support audio and video streaming.
    7. Click "Join call" to enter the meeting.

    Browser pop-up

    As first-time user, you will need to allow your browser to access your microphone and camera for the session, by clicking "allow" in the browser pop-up.

    Call settings

    After successful login, a pop-up window will ask you to adjust your call settings for the meeting.

    1. Choose your audio interpreting language
    2. Select your audio device
    3. Select your video device
    4. Click "save" to join the meeting.

    call settings

    Platform Features Overview

    In default view:

    connect default features

    1. Select your preferred language - Or select „none“ to hear the floor language
    2. Volume – Adjust audio volume
    3. Mic - Turn on/off the microphone
    4. Webcam - Turn on/off the webcam
    5. Screen sharing - Share the entire screen, application window, or browser tab
    6. Event chat - Use, if available, to address all event participants
    7. Full-screen mode - Enter/exit full-screen mode
    8. Technical Support chat - Report technical issues to Remote Support directly
    9. Private chat - Send a private message to individual participants
    10. Restart All Lines - Refresh your connection, when experiencing audio/video issues (will disconnect and reconnect within approx. 2 seconds)
    11. Settings – Change audio and video settings. Click on the pencil icon next to your name to change it.
    12. Log out – Disconnect from the meeting

    In full-screen view:

    Technical support

    If you require any technical support during the meeting, click on the support chat icon (8) to send a direct message to the technical support team: