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Interprefy Mobile App User Guide

How to access real-time translation and interpretation services using the Interprefy Mobile App

Please connect your mobile device to a reliable WiFi network for the best live translation app experience.

1. Download and install the Interprefy app from the app store

Alternatively, if your location does not support access to these stores, you can download the APK file directly from our app download page:

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2. Enter your event token and click 'Connect'MA 2

Alternatively, event translation and interpretation can also be accessed by scanning the QR code, provided by the event organiser.

3. If two-factor authentication is active:

Enter your registered email address or mobile phone number (format: +41 79 1234567) to receive a verification code:

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Enter the verification code that you have received either via email or text message (SMS) and click 'Submit':

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4. If captions are available for your event, choose the app mode: 'Audio + Captions' or 'Captions' only

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5. Choose your preferred audio language

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Please note, only the languages available for your event will be displayed when you log in. Depending on the event configuration, you may have access to audio translation, captions, or both.

Selected audio language is automatically assigned as your captioning language. You can change your language preferences inside the app, separately for audio and captions. The Interprefy Mobile App remembers your language preferences the next time you access the event.

6. Click on the 'Headphone' icon to change your preferred audio language. Click on the 'CC' icon to select your preferred captioning language

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Please note, 'CC' icon is only available if captions are enabled, as per your event setup.


Stream overview with selected audio and captioning language

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7. Click on the 'Captions' icon to follow Interprefy's live Closed Captions

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Additional controls and features

Disconnect

When the session is finished, click the exit button in the top-right corner to leave the session.

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Settings

Audience access QR code can be scanned by other audience members for quick access.

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Event chat

If enabled for your event, 'Chat' icon will appear in the bottom-left corner, click on it to interact with hosts and other meeting participants.

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Want to find out more or need to speak to a sales consultant? Click below to get in contact.