What if the WIFI connection fails?

First-time users of RSI might wonder about the reliability or stability of the interpreters' internet connection. RSI, in fact, reduces the chances of encountering deliverability issues.

Securing interpretation deliverability is one of the benefits of remote simultaneous interpretation. 

How  does Interprefy secure deliverability

1. Ethernet cable connection

A cable connection to the Internet is a must to become an Interprefy-approved interpreter , so all interpreters working on our projects connect using an ethernet cable. This mitigates the risks posed by WIFI connections.

2. Interpreters work in pairs

All conference interpreters joining the Interprefy platform work in pairs, regardless of whether they are at the venue or remote. In the instance of a connection issue, the booth partner can take over instantly, to ensure there is no downtime in interpretation.

Also, because interpreters might be working from different locations, the chances of both interpreters in the same language pair having internet connections at the same time are very slim. 

3. Remote support technician for each event

At every interprefied event, there is a remote support technician, who conducts testing with interpreters in advance of the meeting, monitors all interpretation channels, and will help interpreters troubleshoot, if any problems occur.

4. Emergency protocol

All interpreters are trained to follow an emergency protocol in case of connection issues, and can temporarily proceed to interpret through the Interprefy mobile app, utilizing their mobile internet connection.

5. Redundant server network

The Interprefy platform is hosted in the cloud, with software installed on a network of multiple redundant servers deployed around the world. Such a distributed cloud set-up with an extensive global network of servers has a huge advantage in comparison to a local installation, as it increases reliability and provides higher quality audio and video transmission as well as the lowest transmission latency.