Interprefy Now FAQ

Interprefy Now allows ordinary team members to run multilingual in-person meetings without any audiovisual equipment, just mobile phones. Find here the answers to the most common questions about Interprefy Now.


What is Interprefy Now and why you need it

What is Interprefy Now?

Interprefy Now makes multilingual in-person meetings of up to 30 people possible. It uses ordinary smartphones to provide instant translation. Interprefy Now is AI-powered and delivers both spoken, audio, translation and written captions. Interprefy Now is designed for face-to-face meetings enabling all attendees to both listen and speak in their preferred language.

Why do I need Interprefy Now?

If you've ever needed to communicate with people who speak a different language, then Interprefy Now is for you. For professional, in-person scenarios it is the quickest, simplest, and most impactful solution.


What equipment is needed for Interprefy Now

Do I need special equipment?

No, all you need to make your in-person meetings multilingual with Interprefy Now is a mobile phone for each attendee. Usually, their own smartphone that they would be carrying with them anyway.

Please note that you do need a competent internet connection (see the “Environment” section)

Can I listen simply with my phone against my ear?

Yes. The earpiece is what you listen to when you put the phone against your ear, and this is what the app will use by default – if you do not have headphones plugged in. You can hold your phone to your ear just like you would in a telephone conversation.

Can I listen on earpiece or AirPods

Yes. Interprefy Now will work with earpieces or AirPods. It's best to use ones that allow ambient sound so that when people speak in your language, you can hear them directly and not through the app. If your earpieces block external noise, consider using only one earpiece.

Be aware that while earpieces or AirPods can be a great tool for participating in Interprefy Now conversations, the microphones they come with may not always offer the best quality. A poor microphone will negatively impact translation accuracy.

Can I listen on my phone’s loudspeaker?

No. To prevent acoustic feedback, that high-pitched painful whistle that PA systems sometimes make, the loudspeaker on your phone is disabled.

Will Interprefy Now run my phone batteries down quickly?

No. Interprefy Now like any app will use power. It is a sound-based app though and not a video app so power drain is significantly less than you will be used to from watching videos or attending video conferences using your phone.


What are the connection requirements of Interprefy Now

What bandwidth does Interprefy Now use?

A good rule of thumb is 40 kilo bytes per second (40 kbps) per user. Note that this is much less than apps that use video will generally need.

Is it better to use a mobile internet connection or Wi-Fi?

In practice, the best connection is the one that is most reliable in your local area. Sometimes that will be Wi-Fi and sometimes it will be the mobile connection. Because users are likely to be on different mobile networks, the answer can even vary by user. If you have no idea which is likely to be better, then the default answer is to use Wi-Fi wherever possible so long as you know that the local Wi-Fi has a good general performance.


How does Interprefy Now work for users

Does Interprefy Now have captions?

Yes, and they are displayed by default. Interprefy Now will always provide captions in the language you require.

Can I scroll back through the captions on Interprefy Now?

Yes. You can go back through and remind yourself of what somebody said.

What happens when two people speak at the same time?

Interprefy Now will not let two microphones go live at the same time. Only one person at a time can capture the microphone and speak to the rest of the participants. You need to follow good meeting protocol and take turns. Interprefy Now helps enforce good working practices because it is essential for great translation.

Is Interprefy Now a separate app to the Interprefy Mobile App?

No. Interprefy Now runs as part of the same Interprefy app that you can use to provide interpretation and captions as an audience member at conferences, presentations and events of all kinds. That way we save you space on your mobile.

However, the two forms of operation are completely separate. Settings in one mode for example are not applied to the other.

Does everyone need to run the app?

Yes. Interprefy Now requires each user to run the app. Every participant then selects their preferred language which they use for both listening and speaking. Since every person uses their own device with their own personalized settings, the language experience is tailored to their needs.

Do I have to select my preferred language each time I use Interprefy Now?

No. Once you have told Interprefy Now what language you prefer, it remembers.

Can I use Interprefy Now on my PC or laptop?

No. Interprefy Now is a mobile app only.

Can I use Interprefy Now with the rest of the Interprefy Platform’s different user interfaces?

No. 

Does every user have to be in the same physical space?

Yes. Interprefy Now is designed for face-to-face interaction such as multilingual meetings, training, coaching, and demonstrations.

Does someone have to tell Interprefy Now which language is being spoken?

No. Interprefy Now knows from your set preferred language which language you are going to speak. For this reason it is important that when speaking, users stay in their selected language.

What happens if I change language halfway through my sentence?

Interprefy Now expects you to stay with the language you have set as your preference. If you need to change languages during the conversation, simply stop the microphone, select the new language, and then continue speaking. This will help ensure the AI interpretation remains accurate.

Remember, changing languages without updating your preference may cause interpretation errors.


How does Interprefy Now help with accessibility

Does Interprefy Now provide any facilities for the hard of hearing?

Yes, Interprefy Now always displays captions in your preferred caption language.

Does Interprefy Now provide captions in the original language?

Yes. For the benefit of anyone that is hard of hearing, as well as anyone that is struggling to hear for any reason, Interprefy Now always delivers captions including in the original language.


Are there recordings and transcriptions

Does Interprefy Now record our conversation?

No, not yet. That could be a future feature if the market wants it but for now, no recording is available.

Does Interprefy Now provide transcriptions?

No, not yet. That could be a future feature if the market wants it but for now, no transcriptions are made.


What are the applications

Can I use Interprefy Now for roundtable meetings?

Yes. Assuming a reasonable sized round table with up to around 30 people so that everyone can still hear and see each other then, yes.

Can I use Interprefy Now for negotiations?

Yes. In fact, because the live translation is more of a verbatim account and less of a summary like human interpretation can be, Interprefy Now makes for a good tool in this scenario.

Can I use Interprefy Now for making a sales pitch?

Yes. Because Interprefy Now allows everyone to still look each other in the eye and read body language it makes for a very comfortable sales tool building trust between partners.

Can I use Interprefy Now for practical training?

Yes. Interprefy Now makes a great tool when people need to be able to do practical things in a close situation like where a process is being demonstrated. It helps if participants wear headphones or earbuds. Open-back headphones are most suitable.

Can I use Interprefy Now for guided tours?

Yes. Interprefy Now makes an excellent tool for tour guides that must deal with groups of people who speak several different languages. Not only can you be understood by your party, but they can ask you questions too.

Can I use Interprefy Now to talk to my team?

Yes, of course. Interprefy Now allows you to communicate with an international team face-to-face with everyone using their preferred language.

Can I use Interprefy Now remotely?

No. Interprefy Now is designed for face-to-face meetings and presentations.