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      Interprefy Agent for Webex

      Seamless audio capture for effortless multilingual meetings

      What is Interprefy Agent

      Interprefy Agent is our seamless solution for streaming crystal-clear audio from your Webex meetings directly to the Interprefy platform — without the need for complex audio connections.

      Its core purpose is to provide high-quality, live AI speech translation and/or captions for your Webex meetings, ensuring an effortless experience for both hosts and attendees.

      How Interprefy Agent works with Webex

      Interprefy Agent joins your Webex meeting as a smart, automated participant to capture audio and securely stream it to Interprefy platform. The content is then translated in real-time by Interprefy’s AI technology and delivered to your meeting participants in their selected languages.

      Interprefy Captions and AI Speech Translation are automatically enabled once the meeting starts.

      Attendees can scan the Agent’s profile picture QR code to access the translations, ensuring meeting hosts and participants can easily access Interprefy's live AI Speech Translation and Captions on their mobile device.

      Hosts can also share an Audience link with attendees in the Webex meeting chat, which can be opened via a browser or on a mobile device.

      Step-by-Step guide for Hosts

      1. Request a dedicated email for your meeting(s) – Contact your Project Manager to request a dedicated Interprefy Agent email address for your meeting(s).
      2. Invite Interprefy Agent – When scheduling your Webex meeting, invite the Interprefy Agent email address just like adding another participant. We recommend scheduling a meeting with at least 10 minutes notice to allow the service to join.
      3. Start the meeting – When the Webex meeting begins, Interprefy Agent will join automatically.
      4. Automatic captions – Captions will be switched on automatically once the meeting starts.
      5. End of the meeting – When the meeting ends, Interprefy Agent will leave, and captions will be stopped automatically.

      How it looks

      • Appearance - Interprefy Agent appears as any other participant in the meeting, with it’s profile image being the QR code for that session.

      Agent Webex 1

      Participants can scan Interprefy Agent's profile picture QR code to instantly access the translation services, allowing both meeting hosts and participants to easily access Interprefy's AI Speech Translation and/or Captions on their mobile device.
      When scanning the QR code, participants can choose to access translation services using Interprefy Mobile App or their mobile web browser.

      How to manage the Webex desktop app volume when listening to translation

      To manage meeting audio while listening to translation via the Webex desktop application:

      • Windows users can reduce their Webex audio volume by opening the Volume mixer on Windows and reducing the volume of the Webex application. The Volume mixer can be accessed by right clicking on the Speaker icon in Windows (lower right-hand side near the date and time), or by typing “mixer” in the Windows search bar and opening Sound mixer options.
      • On macOS, the system volume affects all apps, so it is recommended to use a mobile device to access live audio translation. Live captions can be opened via a desktop link or mobile device.

      Managing Webex meeting volume in the browser when listening to translation via audience link

      To manage the volume of the meeting simply right click on the Webex meeting tab and "mute site". You can now listen to translation on the Interprefy audience link tab. To unmute, right-click the tab again and select "Unmute Site".

      Agent Webex 2

      To mute a site on a Mac, right-click (or Control-click) on the Webex meeting tab and select "Mute Site" from the menu that appears.

      Flexibility and limitations

      Here are some important points to keep in mind when planning your meeting with Interprefy Agent.

      • Interprefy Agent supports multiple floor languages. With both automatic or manual language switching options.

      Manual language switching is managed through the Host interface on the Interprefy platform.

      • Calendar Connection: For the Agent to join your meeting you must have connected your Webex account to a calendar (this can be a Microsoft 365 account or Google account). For information on connecting a calendar please visit: https://help.webex.com/en-us/article/k2aot9/Webex-App-%7C-Connect-your-Google-or-Microsoft-365-calendar
      • Interprefy Agent does not record the meeting audio. If you require meeting recordings or translated audio recordings for your event, please contact your project manager or sales contact.
      • Pre-Scheduled Meetings Only: Interprefy Agent is currently designed to support pre-scheduled meetings only. It doesn't support ad-hoc Webex meetings.
      • Non-standard sessions: Webex sessions such as Registration-required meetings & webinars and Webex breakout rooms are not supported by Interprefy Agent.

      With Interprefy Agent, providing real-time AI speech translation and captions in Webex becomes effortless. Interprefy technology and expertise help you deliver inclusive, accessible meetings — whether you’re hosting complex global meetings or day-to-day team calls.

      Get in touch to explore how Interprefy Agent can make your next meeting truly multilingual.